Privacy Policy

Last Updated: [June 9, 2026]

At Lumb Group Solar & Storage, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.

Who We Are

Lumb Group Solar is a commercial solar installation company providing renewable energy solutions to businesses across the UK.

Company Name: Lumb Group Solar Ltd
Registered Address:
Smithy Fold Farm
Withens End Lane, Rishworth
Sowerby Bridge
HX6 4RA
Email: jack@lumbgroup.com
Phone: 07543445672

Information We Collect

We may collect and process the following information:

Information You Provide

  • Name

  • Company name

  • Email address

  • Telephone number

  • Business address

  • Information submitted through contact forms

  • Information provided when requesting a quotation or consultation

Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on the website

  • Referring website addresses

This information helps us improve our website and services.

How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests

  • Provide quotations and project proposals

  • Deliver our services

  • Improve our website and customer experience

  • Send relevant updates about our services

  • Comply with legal obligations

We will only use your personal data when legally permitted to do so.

Legal Basis for Processing

Under UK GDPR, we process personal information on the following lawful bases:

  • Consent

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties where necessary, including:

  • Website hosting providers

  • IT and software providers

  • Professional advisers

  • Regulatory authorities where required by law

Any third-party providers are required to protect your information and only process it for specified purposes.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted through our website.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict processing of your information

  • Object to processing

  • Request transfer of your information

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may collect information about how visitors use our website. You can control cookies through your browser settings.

For more information, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to read the privacy policies of any external sites they visit.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Lumb Group Solar Ltd
Smithy Fold Farm
Withens End Lane, Rishworth
Sowerby Bridge
HX6 4RA

Complaints

If you are unhappy with how we process your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: ico.org.uk